// Terms & Conditions //
Local Xpress Travel Minibus Hire
PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY
These conditions apply whether a contract is made verbally or in writing. The Hirer contracts the Company upon behalf of the Hirer and as an agent for all passengers travelling on the vehicle.
The Hirer warrants that he has the full authority of all passengers to enter into this contract on their behalf and to accept these conditions of hire.
The Hirer shall indemnify the Company against any loss claim, damage, award or settlement which may be made against the Company in excess of the exclusions and limitations of liability contained in the Conditions of Hire as a consequence of any lack of authority upon the part of the Hirer to enter into this contract.
Quotations
Quotations are given on the basis of the most direct route and in the information given by the Hirer.
The route used will be at the discretion of the Company unless the Hirer has requested a particular route which will be specified in the confirmation letter or invoice. All quotations are given subject to the Company having available a vehicle suiting the Hirers requirements at the time of acceptance of this quotation.
Quotations are valid for 28 days from issue unless some other period is specified.
Deposits & Paymen
Any deposit requested must be paid within 7 days of the Company accepting the hire unless agreed with the company at the time of booking. Payment of the hire must be made no later than 7 days before travel unless the Company has agreed in advance to a variation of this condition.
Any deposits paid are non-refundable; however, the company reserves the right to defer this payment onto another booking within a 12-month period of the first hire date.
The Company reserves the right to cancel any booking by notifying the Hirer in advance where a deposit or payment has not been received by the Company within a reasonable amount of time.
Cancellation by Hirer
Should the Hirer wish to cancel any hire arrangement, the following scale of charges shall apply in relation to the total hire charge.
Cancellation due to inclement weather conditions will also be charged as followdays PRIOR TO CANCELLATION CHARGES:10 Days or more: No Charge 6-9 Days: 10% of Coach Hire Charge 3-5 Days: 25% of Coach Hire Charge 1-2 Days: 50% of Coach Hire Charge 24 hours or less/ Arrival of Vehicle: 100% of Minibus Hire Charge
Cancellation by the Company
In the event of an emergency, fire, riot, civil commotion, strike, lock out, stoppage or restraint of labour or on the happening of any event in which the Company has no control (including adverse weather and road conditions) or in the event of the Hirer taking any action to vary agreed conditions unilaterally, the Company may, by returning all money paid and without further or other liability, cancel the contract. At any point our company reserves the right to cancel any transport without compensation.
Vehicle to be provided
The Company reserves the right to provide a larger vehicle than that specified at no additional charge to the Hirer unless the extra seats are used by the Hirer. The Company reserves the right to substitute other vehicles (including those of other operators) or ancillary facilities for all or part of the hiring subject to such substitutes being of equivalent quality. Whilst every endeavour will be made by the Company to comply with the hirers’ requests, the Company cannot guarantee to meet such requests.
Conduct of Passengers
The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed from the vehicle or prevented from boarding on the driver’s authority.
The Hirer will be responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hire. The Public Service Vehicle (Conduct of Drivers, Conductors, Inspectors and Passengers Regulations 1990) apply. The Company is not responsible or liable for lost property, luggage or personal effects. These are carried on our vehicles at the owner’s risk. Where appropriate, Hirers should acquaint themselves with the Sporting Events (Control of Alcohol) Act 1995 and criminal Justice (Scotland) Act in addition to the current conditions of entry to race courses as laid down by the Race Course Association Limited.
The right to work without fear of Intimidation or Violence
The driver has a right to work without threatening behaviour, intimidation, abusive language or violence towards both the driver and the passengers on the vehicle. Any passenger who breaks these terms may be refused entry on the vehicle or removed from the vehicle and the relevant authorities notified of any incidents.
Provision of Vehicles
The Company does all in it’s power to ensure the Vehicles are at the place and time stated on the day of engagement but we cannot guarantee or accept liability for the non-appearance of Vehicles through unforeseen circumstances beyond the Company’s control.
Complaints
Any complaint in respect of the Company’s services should be made in writing to the Company’s office within 14 days to:
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